Privacy Policy
Website: www.singhalb2c.com
Contact: [email protected] | +91 9414643086, +91 9785201393
At SinghalB2C.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We collect the following types of personal and transactional information:
a. Personal Information
Full Name
Contact Number
Email Address
Billing & Shipping Address
GST Number (for B2B buyers)
Business Name and Type (optional for credit approvals)
b. Payment & Transactional Data
Payment mode (UPI, NEFT, Debit/Credit Card, COD, Wallets)
Transaction details (date, amount, invoice ID)
Note: We do not store or process your debit/credit card details on our servers. All transactions are securely processed via third-party payment gateways.
c. Account & Login Data
Username/Email and password (encrypted)
Buyer Tier and credit facility preferences
d. Device & Usage Data
IP Address
Browser type
Operating system
Pages visited, time spent, and user activity
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate important updates and order statuses
Provide customer service and support
Manage buyer approval and credit facilities
Improve our website experience and product offerings
Send promotional offers, deals, and alerts (you can opt-out anytime)
Prevent fraud and ensure secure transactions
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data to third parties. Your data may be shared with:
Trusted service providers (for payment processing, courier services, SMS/email delivery, or CRM)
Government authorities if required by law or for legal proceedings
Credit agencies or financial services (only if the buyer applies for credit facilities and consents to it)
4. Data Security
We use industry-standard encryption, firewalls, and secure hosting to protect your data. Access to user data is limited to authorized personnel only.
However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website uses cookies to:
Store login sessions
Track browsing activity for analytics and performance
Offer personalized product recommendations
You can disable cookies in your browser settings, though it may affect certain site functionalities.
6. Your Rights
You have the right to:
Access or update your personal information
Request deletion of your account and associated data
Opt-out of marketing emails or SMS notifications
Raise concerns about data usage or privacy violations
For any such requests, email us at [email protected].
7. Third-Party Links
Our site may contain links to third-party websites (e.g., brand sites, payment gateways). We are not responsible for the privacy practices or content on those websites.
8. Policy Updates
This Privacy Policy may be updated from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review it periodically.
Contact Us
For any questions or concerns regarding this policy, please contact:
📧 Email: [email protected]
📞 Phone: +91 9414643086, +91 9785201393
🌐 Website: www.singhalb2c.com